Capital One will automatically detect whether your trip qualifies for a cancellation fee waiver at the time of your cancellation. Capital One will process your cancellation as soon as possible and send you another email to confirm. If you don’t see the email within a few minutes, check your spam or junk folder.ĥ. After you submit your cancellation request, you’ll receive an email from Capital One. Please note, depending on the airline’s policy, cancellations may be subject to fees.Ĥ. If you need to cancel multiple parts of your trip-like a flight and a hotel reservation-you’ll need to request cancellation for each reservation, one at a time. (Please note that you might not be able to cancel some parts of your trip at this time.) Then, follow the instructions on the screen.
Scroll down to your itinerary and select the parts of your trip you want to cancel. Once you’re on the My Trips page, select the desired trip from your active reservations.ģ. This option is currently available for flights with Air Canada, Alaska Airlines, American Airlines, Delta Air Lines, Hawaiian Airlines, JetBlue, Southwest Airlines and United Airlines.įor additional support, or if you booked with a different airline, please call Capital One Travel directly at 84. If you booked through the previous Capital One Travel booking experience, follow the steps below to cancel online. Ready to Cancel? Use Capital One’s Self-Service Site If you were issued a flight credit due to cancelling a reservation, please refer to the airline-specific policy for expiration details. You can find the most accurate and up-to-date information by visiting the online airline resources section at the bottom of this article. Curious About Specific Airlines’ Policies?Ĭancellation, rebooking and fee-waiver policies differ by airline.
REBOOK VIDEO HOW TO
If you have a flight coming up, you’re probably wondering how to cancel and whether you’ll get a refund or credit. Airline cancellation and rebooking policies.What to do if you can’t cancel your flight online.In this article, you’ll learn more about: For more information, check the CDC website, or contact your airline.Īirline and travel providers are continually updating their change and cancellation policies because of COVID-19.Īnd if you booked your plans through Capital One Travel, you have options. Please check the Centers for Disease Control and Prevention (CDC) guidelines before booking and departing for your trip. Rest assured, you can still use existing flight credits or manage any existing reservations-simply sign in here. ET, you’ll be temporarily unable to make new reservations through Capital One Travel until the new travel-booking experience launches-unless you have existing flight credits. This article is for bookings made on the previous Capital One Travel site.Ĭapital One Travel is launching a smarter travel-booking experience with a new travel tech partner, Hopper, this fall.
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